Manager - Collections

Bajaj Finserv Lending Ltd

0 to 3 yrs As per Industry Standards

Ahmedabad (Gujarat)

APPLY Posted on 16 March, 2021

JOB DESCRIPTION

Job Duties & Key Responsibilities * Duties and Responsibilities - Responsible for giving end to end solution for any collection related complaints to the walk-in customers Responsible to coordinate with all collection departments (Credit cards, GCL, NPL, SF, Digital, Non-Digital, SAL, PLCS,) to resolve the complaint To maintain trail of complaints and ensure on time closure in system To Co-ordinate with Branch Customer Service TeamRequired Qualifications and Experience * Excellent Customer handling skills Knowledge of Collection Process & Hierarchy Decisiveness Solution Oriented Approach Proficient in MS Excel and Advanced Excel Good communication skills & Negotiation Skills Demonstrated ability to lead from the front & excellent relationship skills.


FUNCTIONAL AREA :Finance
INDUSTRY :Financial Services/Stockbroking
SPECIALIZATION :Credit Control & Collections
ROLE :
QUALIFICATION :Any Graduate

KEY SKILLS

collection, audit, legal, stock, finance, law, Excellent relationship skills, accounts

JOB POSTED BY COMPANY

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