Job Duties & Key Responsibilities * Duties and Responsibilities - Responsible for giving end to end solution for any collection related complaints to the walk-in customers Responsible to coordinate with all collection departments (Credit cards, GCL, NPL, SF, Digital, Non-Digital, SAL, PLCS,) to resolve the complaint To maintain trail of complaints and ensure on time closure in system To Co-ordinate with Branch Customer Service TeamRequired Qualifications and Experience * Excellent Customer handling skills Knowledge of Collection Process & Hierarchy Decisiveness Solution Oriented Approach Proficient in MS Excel and Advanced Excel Good communication skills & Negotiation Skills Demonstrated ability to lead from the front & excellent relationship skills.
|FUNCTIONAL AREA :||Finance|
|INDUSTRY :||Financial Services/Stockbroking|
|SPECIALIZATION :||Credit Control & Collections|
|QUALIFICATION :||Any Graduate|
collection, audit, legal, stock, finance, law, Excellent relationship skills, accounts
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