call centre Coustomer Service Operations

Villa Software solutions

0 to 3 yrs Rs 3.50 - 6.00 Lacs p.a.

Ahmedabad (Gujarat), Delhi (Delhi), Gurgaon (Haryana), Noida/ Greater Noida (Uttar Pradesh), Pune (Maharashtra)

APPLY Posted on 17 March, 2021

JOB DESCRIPTION

??? Would be Handling the Reservation Process for one of the Multi National Hotel Chain.
??? Display empathy/ understanding/ concern towards customers
??? Be fluent in free speech - Predominantly English
??? Wants to delight customers, above and beyond the call of duty
??? Is able to communicate clearly
??? Is able to handle complaints, even when handling unpleasant customers
??? Works accurate and with eye for detail
??? Has a pleasant, friendly style .


Excellent English Communication skill Customer Service Day Shift Graduates, Undergraduates, Post Graduates, Undergraduates can also apply


FUNCTIONAL AREA :Operations/Customer Service/Telecalling/Backend
INDUSTRY :CRM/CallCentres/BPO/ITES/Med.Trans
SPECIALIZATION :ITES Operations,Non Voice Process - Both BPO Type,Technical Process,Voice & Accent Training
ROLE :Customer Care Executive/ Associate - Non Voice/ Web, Customer Service Manager/ Head, Telecalling/ Telemarketing/ Telesales - Executive, Technical Support Associate (Voice)
QUALIFICATION :Any Graduate

KEY SKILLS

ITES, BPO, KPO, LPO, Fresher, customer care, Call Center, Operations, Day Shift, Night Shift, Voice, Backend, Email, call centre

JOB POSTED BY COMPANY

Villa Software solutions

villa software Solutions. is a software development and professional services firm dedicated to deli... Morevering superior results for our clients.Our team delivers software development, software quality assurance, project and program management company. Less